Terms and Conditions

48 hours notice of re-arrangement or cancellation is required to avoid loss of fee.

The contract of driving lessons is between the student and the instructor who is either a self-employed franchisee of Time and Space Driving Schools or a self employed independent instructor working with the Company on an agency basis. Any dispute, claim or discussion should therefore be taken up with the instructor and not with Time and Space Driving Schools. The company cannot be held liable for any compensation claim from either instructor or student, nor can it be held responsible for any traffic law violation on the part of either instructor or the student.

Discounted rates will revert to the standard charge, i.e. that of an experienced learner after 4 weeks with no contact with the instructor has elapsed. Payment for a gift voucher once purchased is not refundable and the voucher must be redeemed within 6 months against a course of driving lessons. This must be completed within 2 months for 12 hours, and 4 months for 18 hours. Intensive courses must be started within 6 months of payment of the deposit. The driving test fee will be lost if the test has not been booked within 3 months following the start of the course. If a deposit is taken for an intensive course the balance of the total fee will be paid on commencement of the course. The deposit is not refundable but may be held for 6 months if the course is not taken up immediately.

The company cannot guarantee that test standard will be achieved by the end of 20 hours and this is especially the case for a beginner. Fees for additional training following an intensive course are subject to the instructor’s discretion but may be charged at the same rate as the course and this also applies to training and the duration of the test on test day. The deposit secures a contract between pupil and instructor that a 20 hour intensive course will take place usually over one or two weeks. In exceptional circumstances this may be extended to no more than three weeks by mutual agreement. Should the client decide not to complete the intensive course, any refund for hours not completed will be made at the instructor’s discretion. The deposit remains non-refundable. Should an intensive course not be taken up immediately, either at the wish of the customer or following the advice of the instructor, lessons discontinued and/or contact lost for more than 6 months; the intensive course deposit will be lost. In addition The Company reserve the right to cancel the driving test and under the above circumstances the test fee refund is considered part of the deposit and will be retained. Experienced learners may require less than 20 hours by the time the test is taken, thus part payment may be made at the pro-rata rate or a refund given by mutual agreement. The client will pay for any further driving tests if necessary. In the event of a price rise, the fee at the time the booking depsoit deposit is paid will apply provided the course is taken within 2 months. Therefore if a fee is advertised and advised then changed prior to the deposit payment, or if the course is left longer than 2 months, the new fee will apply. The balance of the fee must be paid to the instructor at the start of the intensive course, however a part balance may be accepted at the discretion of the instructor in the case of an experienced learner. The test fee includes a payment for a standard practical test fee (presently 56.50 GBP, 2008). If a premium test fee is paid (usually for a Saturday test or an evening test) the customer will pay the balance at present 9.50 GBP, 2008

Free lessons or discounted offers as by way of a particular promotion will be taken as part of a two-hour lesson. This offer must be taken up within 2 months of the promotion. If a free hour or discounted lesson is taken at the beginning of training by way of a promotion or assessment, a further 5 hours training with Time and Space Driving Schools will be taken. If a booking is made for a discounted 2 hour assessment lesson and, as a result, the customer requests a different instructor. Time and Space Driving Schools cannot guarantee to honour the hours originally requested by the customer. Free hours are not available for intensive courses.

The instructor is a highly trained professional and will advise the student as to when they should apply for the driving test. In the interest of road safety, the instructor’s vehicle may be withdrawn from the test if, at the discretion of the instructor, the student is considered unsafe. The instructor’s vehicle is available for the driving test only at the discretion of the instructor and subject to regular lessons being maintained.

Time and Space Driving Schools cannot be held responsible for the loss of test fee due to bad weather, illness of the examiner or failure of the instructor to provide a roadworthy vehicle. Following the driving test, the instructor will drive the student back from the test centre whether or not the student has passed.

The company reserves the right to amend these terms and conditions at any time and an updated version will be maintained on the compant web site.

The company is now trading under sole trader status and any reference to a limited company seen on out of date literature no longer applies.